Abstracts
All Abstracts are in PDF format.
Arns, Jennifer Weil: Worth Their While: A Stronger Case for Public Library Investment Based on the Results of Recent Research and Meta-analysis. Abstract
Broady-Preston, Judith: Evaluating the social impact of libraries: methodologies, tools and techniques. Abstract
Danesh, Farshid & Mardaninejad, Ali & Farhadi, Ida: Analyzing the marketing status of the superior central libraries' websites in Iranian University of Medical Sciences. Abstract
Graumann, Sabine: 3 Case studies about efficiency, impact and outcome measurement. Evaluating the economic impact of scientific libraries in monetary terms & in measuring its customer satisfaction over time. Case study applying the "contingent valuation" method and one of the world’s leading measures of customer satisfaction and service quality management. Abstract
Høivik, Tord: Indicators without customers. A study of the Norwegian library community. Abstract
Hügi, Jasmin & Schneider, René: Usefulness evaluation of digital libraries. Abstract
Kakirman Yildiz, Asiye: Evidence-based library management as a new concept for decision makers: a case study in Turkey. Abstract
Kim, Giyeong & Oh, Ji Eun & Yoon, Myung Hee: Advocacy, not as an activity but as a state: An attempt to assess the degree of advocacy. Abstract
Kyrillidou, Martha: The use of qualitative methods for advocating and demonstrating the value of libraries: Lessons learned from the ARL Profiles. Abstract
Lahtinen, Jaani: Loan statistics as a tool for developing library network. Abstract
Landøy, Ane: A system of national indicators for academic libraries in Norway - tools for evaluation? Abstract
Lorenz, Miriam: An idea of justice: a settlement model based on usage statistics. Abstract
Martins, Jorge Tiago & Martins, Rosa: Portuguese School Libraries Self-Evaluation Model: an analysis of results for the ‘Reading and Literacy’ Domain. Abstract
Mehrtash, Pouneh & Fatemi, Omid: Quantitative Efficiency and Effectiveness Factors for Electronic Resource Evaluation in Academic Libraries. Abstract
Repanovici, Angela: Empowering your institution through creating a culture of assessment. Abstract
Zoellner, Kate: Connecting the Data Dots: Discover and Create a Picture of Your Library. Abstract
